Privacy Policy

Privacy & Data Protection Statement

Crafted by Cayra, in partnership with Travelosophers Ltd (ABTA P8318, ATOL 0891), values your privacy and is committed to safeguarding all personal data you share with us. We handle your information responsibly, securely, and in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of data:

Personal details (name, contact information, date of birth, passport information) for booking purposes.

Payment information, processed through secure, encrypted gateways.

Communication records such as emails, enquiries, and feedback.

Website usage data through cookies and analytics tools to improve our services.

2. How We Use Your Data

Your personal data is used for:

Processing and managing your travel bookings and payments.

Communicating updates or changes to your reservations.

Meeting legal and regulatory requirements (e.g., ATOL and ABTA compliance).

Providing relevant marketing communications, where you have given consent.

3. Data Security

We use a secure travel booking system and encrypted payment gateway to ensure that all data is protected against unauthorised access, loss, or misuse.
Our systems are PCI-DSS compliant and meet all applicable data protection standards.

4. Data Sharing

Your data may be shared only with trusted third parties such as airlines, hotels, and travel suppliers necessary for fulfilling your booking.
We will never sell or distribute your personal data to unrelated third parties for marketing purposes.

5. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your personal data.

Withdraw consent for marketing communications at any time.

Request details of how your data is processed and stored.

To exercise your rights, please contact us at cayra@craftedbycayra.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil our contractual and legal obligations, after which it is securely deleted.

7. Contact Us

For privacy-related queries or requests, please contact:
Data Protection Officer
Crafted by Cayra (in partnership with Travelosophers Ltd)
Email: cayra@craftedbycayra.com
Registered Office: 10A The Old Power House, 121 Mortlake High Street, London, SW14 8SN, United Kingdom